Privacy Policy
Last updated: 31 May 2026
This Privacy Policy explains how Creativ KS (Стефан Щерев ЕООД) handles personal data collected through this website. We keep data collection to a minimum and never sell your data.
Who we are (Data Controller)
The controller of your personal data is Стефан Щерев ЕООД (brand: Creativ KS), ЕИК 115058149, бул. Кукленско шосе 12, Plovdiv, Bulgaria.
For any privacy question, contact office@creativks.com or +359 878 960 369.
What data we collect
When you use our contact form, we collect the information you provide:
- Name
- Email address
- Phone number (optional)
- Company name (optional)
- Your message
Our hosting also processes standard technical data such as your IP address and browser type in server logs, for security and to deliver the site.
Why we use it and legal basis
We use this data solely to respond to your enquiry and prepare a quote or proposal. The legal basis is your consent and our legitimate interest in answering business enquiries, including taking steps at your request before a possible contract.
We do not use your data for marketing without your separate consent.
Cookies
This website uses no analytics, advertising or tracking cookies. We use only a functional cookie that remembers your chosen language, which is exempt from consent. The map opens in Google Maps only when you click it, so no map cookies are set on this site.
Who we share it with
We do not sell your data. We share it only with service providers that help us run the site and answer enquiries:
- Our website hosting provider
- Our email provider, to receive and reply to your message
- Imagery is loaded from the Unsplash CDN (placeholder images)
These providers process data on our behalf under appropriate agreements. Some may process data outside Bulgaria, within the EU/EEA or under EU-approved safeguards.
How long we keep it
We keep enquiry data only as long as needed to handle your request and our related business and legal obligations, then delete it.
Your rights
Under the GDPR you have the right to:
- Access the data we hold about you
- Correct inaccurate data
- Ask us to delete your data
- Restrict or object to processing
- Receive your data in a portable format
- Withdraw consent at any time
To exercise any right, email office@creativks.com.
Complaints
If you believe we have mishandled your data, you may complain to the Bulgarian Commission for Personal Data Protection (КЗЛД), Sofia, cpdp.bg.
Changes to this policy
We may update this policy from time to time. The date at the top shows the latest version.